Review before you pay
Open the invoice and confirm the client, related project, line items, currency, due date, and payment instructions. If anything is unclear, use the invoice conversation before submitting payment.
Submitting payment evidence
- Pay using the instructions shown on that invoice.
- Enter the exact transaction or confirmation reference.
- Attach clear evidence if the form requests it.
- Submit once and wait for staff verification.
Understanding status
- Awaiting payment: no payment has been confirmed.
- Payment submitted: evidence is awaiting review.
- Paid: payment has been verified.
- Overdue: the due date passed while an amount remained open.
Do not post mobile-money PINs, card numbers, or banking passwords anywhere in the workspace.